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System Auto Emails
NetGen sends out administrative email messages when specific actions are taken within user accounts. Emails are sent to the user email address in Account Settings. Below are a list of administrative emails and when they are sent.
New User Welcome Email
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New User Welcome Email is sent upon new account creation in NetGen.
Welcome to the Front Office!
You can now login at: www.yourcompanyfrontoffice.com
Your Username: User Username
Your Password: User Password
Please login and click the Support tab to access the network [SG] Support Generator.
The Support Generator is available 24/7 to view webinars, search the dynamic
knowledge base, access the support website and more....
In order to receive administrative emails, please add noreply@netgenmail.net to your
address book and put it on your safe list.
Again, Welcome!
Network Administrator
Lost Password Email
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A Lost Password Email is sent to users that click on the Lost Password button on the Front Office login page.
Hello,
The information you have requested is below:
Username: User's Username
Password: User's Password
Thank You,
Network Administrator
Account Settings Change Email
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A User Account Change Email will be sent when changes are made to a user's account settings.
Hello,
Your Account Settings have been updated.
Thank You,
Network Administrator
New Lead Notification Email
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A New Lead Notification Email is sent to users that choose to be notified when new leads are added to their account.
Hello,
A new lead has been added to your NetGen account:
First Name: Lead First Name
Last Name: Lead Last Name
Thank You,
Network Administrator
Calendar Event Reminder Email
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A Calendar Reminder Email is sent when a user chooses to be notified of a lead calendar event.
Hello,
This is an automated reminder from NetGen that you have a note to administer in your
Calendar:
First Name: Lead First Name
Last Name: Lead Last Name
Note: Details of Note.
Thank You,
Network Administrator
Marketing Generator Order Confirmation Email
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The Marketing Generator Confirmation Order Email is sent when users submit orders within the Marketing Generator.
Hello,
Thank you for your Marketing Generator order! The information below is your
confirmation # as well as the printer handling fulfillment. If you have any
questions or need to make any changes to this order, you must contact the printer
within 24 hours.
Confirmation #: Confirmation Code
Printer Info:
Print Shop Name
Print Shop Phone Number
Print Shop Email
Thank You!
Network Administrator
Account Upgrade Email
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An Account Upgrade Email will be sent when a user has upgraded their account.
Hello,
Your Account has been upgraded to GenExcelerate! The Marketing Team is
currently developing special content for all GenExcelerate users including more
marketing materials, web pages and campaigns.
Your Upgrade includes a multiple web pages. To view your web pages
and choose a new default web page - go to the Support tab and click on the
GenExcelerate image. In the menu on the left click on "My Account Settings", then
click on "Edit Account". Navigate to Default Web Page and follow the steps to make
the new site your default.
Thank You,
Network Administrator