Building Emails

Email Messages are created and shared with user permission groups. Based on the permission of the user,  when they login to NETGEN they only view content that has been shared with them. This provides your company with a uniform communication channel and the ability to direct all affiliates while using a universal language.

Add Emails

1    Click the Campaign sub tab.
2    In the Email Messages block, click the Add Email button.
3    Enter the Email Message Name in the text box.
4    Enter the Subject of the email in the text box.
5    Click the Add Email button.

All emails added by Administrators in the Group Account will automatically be created in Market/Language Context: Worldwide/Default

Add Images

All Images used in Email Messages are loaded in the Content Library.

Upload Images
1    Under Content Library, click the Images tab.
2    Click the Add button.
3    Enter the name of the image. (If sharing, use naming conventions that organize
       alphabetically.)
4    Choose a category for the image. Optional
5    Click the Browse button and select the file to upload.
6    Click the Save Changes button.

Images loaded into the Group Content Library account will be available in the Group Lead Generator account when creating email messages. Images used to create shared email messages do not need to be shared individually. All content added by Administrators is automatically created in Market/Language Context: Worldwide/Default

Add Images and Content to Emails

Add or Edit Email Message Contents                 
1    Click the Campaign sub tab.
2    In the Email Messages block, click the Email Message Name.
3    In the Email Contents block, click the Edit button.
4    Type in the text of your email and use the editing tool to change fot size, color, etc.

Note: We recommended that Group Administrators create and edit Email Messages in a text document and then paste content into the Email Contents page.

Add Images to an Email Message           
5    In the Email Contents block, click the Edit button.
6    In the “Images” dropdown menu, select the location of desired images My Images or
       Shared Images (My Images hold all group images). A viewing of all Images will
       appear in the dropdown.
7    Select the Image(s) and drag over to the Email Contents block.
8    You may click on the image to format size and alignment -however we recommend
       resizing all images in a program (Photoshop, Illustrator, etc) to retain the brilliance
       of the image.
9    Click Save Changes.

Add Documents

All Documents added as Email Attachments are loaded in the Content Library

Upload Documents
1    Under Content Library, click the Documents tab.
2    Click the Add button.
3    Enter the name of the document. (If sharing, use naming conventions that organize
       alphabetically)
4    Choose a category for the document. Optional
5    Click the Browse button and select the file to upload.
6    Click the Save Changes button.

Documents loaded into the Group Content Library account will be available in the Group Lead Generator account when creating email messages. Documents used in shared email messages do not need to be shared individually. All content added by Administrators is automatically created in Market/Language Context: Worldwide/Default



Add Documents as Email Attachments

Add Documents to an Email Message
1   Click the Campaign sub tab.
2   In the Email Messages block, click the Email Message Name.
3   Go to the Attachments block.
4   Click the Add Attachment button.
5   Select Attachment Type. The window will refresh and show list files. (Only the
     documents previously uploaded into the Content Library are available.)
6   Place a check box next to the file you wish to attach. Click Preview to Preview file.
7   Click Add Attachment.

Attachments will show as links within email messages below the user signature.

Add Media

All Media used in Email Messages are loaded in the Content Library.

Upload Media
1    Under Content Library, click the Media tab.
2    Click the Add button.
3    Enter the name of the Media file. (If sharing, use naming conventions that organize
       alphabetically)
4    Choose a category for the Media. Optional
5    Enter the Media URL. Note: Must be a flv file format.
6    Click Confirm URL. If the correct URL is found, the media will play.
7    Click the Save Changes button.

Media files loaded into the Group Content Library account will be available in the Group Lead Generator account when creating email messages. Media files used to create shared email messages do not need to be shared individually. All content added by Administrators is automatically created in Market/Language Context: Worldwide/Default

Add Media as Email Attachments

Add Media files to an Email Message
1   Click the Campaign sub tab.
2   In the Email Messages block, click the Email Message Name.
3   Go to the Attachments block.
4   Click the Add Attachment button.
5   Select Attachment Type. The window will refresh and show list files. (Only the
     media files previously uploaded into the Content Library are available.)
6   Place a check box next to the file you wish to attach. Click Preview to Preview file.
7   Click Add Attachment.

Media Attachments will show as links within email messages below the user signature.

Add Contexts

Contexts enable email messages to exist and communicate to leads in varying markets and languages.  This allows management of worldwide markets that may have content variations. Since all email messages are created by Group Administrators in Market/Language: Worldwide/Default - there is no need to create content in multiple contexts unless the information specific to a market needs to be unique. In this case, email messages created in specific contexts will be sent out to leads set to a specific market/language.

Add Email Contexts   
1    Click the Campaign sub tab.
2    In the Email Messages block, click the Email Message Name.
3    In the Email Contexts block, click the Add Context button.
4    Select the Default Market and Language from the dropdown menus.
5    Enter the Email Message Name in the chosen language.
6    Enter the email Subject in the chosen language.
7    Select the context to Copy Email From in the dropdown menu.
8    Click the Add Email Context button. You will now see the new market/language in the
       list under Contexts.
9    In the Contexts block, click "Select" next to the market/language you wish to edit.
10  In the Email Contents block, click Edit.
11  Edit the email message content to reflect language and information specific to the
       market.
12  Click Save Changes.

Quick Reference for Shared Email Messages

User Signature
Shared Email Messages will display a User's My Signature by default at the bottom of the Email Message.

Lead Fields that can be pulled into an email message:
Email messages can be personalized by including the leads First Name & Last Name, Email and Subdomain. Use brackets to wrap the following words when you write the content: 
First Name = [First Name]
Last Name = [Last Name]
Email =  [Email]
Subdomain = [Subdomain] (This is the subdomain for the owner of the lead)

User Dynamic Links
Administrators can add links within the body of the email contents that when sent out from the server will automatically link to the User's shared web pages. Links are written by placing [subdomain] within the url:
Example: www.[subdomain].yourdomain.com/pagename

Attachments
Document Attachments and Media Attachments will display at the bottom of the email message below the user signature.

Increased Delivery Message
All email messages sent from the server have the following text at the top of the email:
"To ensure delivery of these messages, add noreply@netgenmail.net to your address book."

Opt Out Message
All email messages sent from the server give the recipient the ability to opt-out. The following text is at the bottom of each email:
"To opt-out of these emails or change your language preference, click here."

Leads that Opt Out will no longer receive email messages from the NETGEN server.